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Media support

Media support

Can I play media files, such as movies and music, on my Salora portable DVD player in addition to DVDs?
If your Salora portable DVD player is equipped with a USB and / or SD connection, you can indeed play media files.

What is the maximum size of the USB stick or SD memory card supported by the Salora portable DVD player?
Officially, the maximum supported capacity of the USB port and SD card reader is 2GB, but in most cases a USB stick or SD memory card of a larger size will be easily read. A condition is that the USB stick and / or SD memory card FAT32 has been formatted.

Can I use any USB stick on my Salora portable DVD player?
In itself you can use any USB memory stick, only with USB MP3 players we can not guarantee proper operation. As already mentioned: the condition is that the stick FAT32 has been formatted.

Can I use any SD memory card on my Salora portable DVD player?
Also for SD cards, almost all SD cards can be used. Depending on the capacity, SD cards are available in various versions, such as SD, SDHC and SDXC. We can not guarantee proper operation of the latter. You will have to determine this by trial and error. As already mentioned: the condition is that the stick FAT32 has been formatted.

Can I use an external USB hard disk on my Salora portable DVD player?
External USB hard drives are also recognized by the Salora portable DVD player, provided they meet the same conditions as USB sticks. In particular, disks with a capacity larger than 500GB are usually standard NTFS formatted and this file system is not supported. So also for hard disks, this FAT32 must be formatted.

Which video and audio files can I play on my Salora portable DVD player?
The Salora portable DVD players support a variety of video and audio files. For audio we advise you to use MP3.

This is slightly more complicated for video. The currently most popular video formats are AVI, MP4 and MKV. For both AVI and MP4 applies that these occur in a large number of different variants, called codecs. The support is therefore related to the codec used. For example, with AVI the popular format DivX is partially supported, as long as the file is viewed on one screen (especially difficult for portable DVD players with 2 screens). And MP4 files with codec H.264 developed especially for High Definition playback can not be played back.

We therefore recommend the following parameters for a correct display of AVI files:

Format: avi
Video codec: xvid
Audio codec: mp3
Resolution: 720 × 405

For MP4 applies:

Format: mp4
Video codec: MPEG4
Audio codec: mp3
Resolution: 720 × 405

MKV files are not supported by the Salora portable DVD players.

What can I do if my Salora portable DVD player does not play my AVI or MP4 files?
In that case, first check whether the USB stick / disk or SD card FAT32 has been formatted. Other file systems are not supported. Then check whether the file you specified meets the conditions, as described above. There are many (free) programs on the internet for checking the files, such as the popular Handbrake or the extremely user-friendly Freemake Video Converter. With these programs you can also convert the file to a supported format.

I have a portable DVD player with 2 screens, but the image on the second screen remains blue. How did that happen?
If you are in possession of a Salora portable DVD system with 2 screens and when playing a movie, the second screen will remain blue, while you hear sound, the following may have the following causes:

-On the DUO models (such as DVP7748DUO) the second screen with the remote control should be set to AV In. If this is set to AV Out, you will hear sound, but you have no picture.

-The connection cable must be fully inserted into the connection. This can sometimes go awry.

-If you view files via the USB or SD port, it is possible that the relevant file is bound to licenses. This means that the file is only shown on the main screen and not on the second screen. By putting the player in the settings on NTSC color system, you have a picture on both screens. As already mentioned, many (free) programs can be found on the internet to check the files, such as the popular Handbrake or the extremely user-friendly Freemake Video Converter. With these programs you can also convert the file to a supported format.

If you still have questions despite these steps, please contact us via question@salora.nl.

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010-2624803
info@salora.nl